Our customer service team is available Monday to Friday, from 9 AM to 5 PM (ACST). We aim to provide prompt responses to all customer inquiries within 24 hours during business days.

For assistance with tracking your order or any shipping inquiries, please email us at admin@adogstore.com with your order number, and we’ll provide you with the necessary tracking details for your furniture delivery.

If you receive a damaged or incorrect product, please contact us at admin@adogstore.com within 30 days of delivery. We will assist you with the return process and ensure you receive the correct item.